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Ajoutez les produits qui vous intéressent à « Ma demande », envoyez-la, et nous vous communiquons le prix et la disponibilité. Vous pouvez aussi nous écrire directement sur WhatsApp.","Commande","2026-08-11T22:35:30.718017+00:00",{"id":378,"question":379,"answer":380,"category":6,"sort_order":11,"is_active":12,"created_at":15,"updated_at":381},"00000006-0000-4000-8000-000000000002","Livrez-vous à Abidjan ?","Oui, nous livrons à Abidjan. Pour les autres villes, indiquez votre commune ou votre ville dans votre demande : nous vous confirmerons les modalités et le délai avant validation.","2026-08-11T22:36:53.595923+00:00",{"id":383,"question":384,"answer":385,"category":375,"sort_order":386,"is_active":12,"created_at":15,"updated_at":15},"00000006-0000-4000-8000-000000000003","Peut-on commander plusieurs références en une seule fois ?","Oui. Ajoutez autant de produits que nécessaire à « Ma demande », précisez les quantités pour chacun, puis envoyez le tout en une seule fois. Vous recevrez une réponse groupée.",30,{"id":388,"question":389,"answer":390,"category":391,"sort_order":392,"is_active":12,"created_at":15,"updated_at":15},"00000006-0000-4000-8000-000000000004","Existe-t-il plusieurs tailles pour un même produit ?","Plusieurs gammes existent en grand, moyen et petit format — c’est le cas des pots à sauce et des barquettes à soupe. Les formats disponibles sont indiqués sur chaque fiche produit.","Produits",40,{"id":394,"question":395,"answer":396,"category":391,"sort_order":153,"is_active":12,"created_at":15,"updated_at":15},"00000006-0000-4000-8000-000000000005","Comment choisir le bon format ?","Partez de la portion que vous servez réellement, puis choisissez le format juste au-dessus. En cas d’hésitation, envoyez-nous une photo de ce que vous utilisez aujourd’hui sur WhatsApp : nous vous orienterons vers la référence équivalente.",{"id":398,"question":399,"answer":400,"category":401,"sort_order":402,"is_active":12,"created_at":15,"updated_at":15},"00000006-0000-4000-8000-000000000006","Les produits sont-ils disponibles immédiatement ?","La disponibilité indiquée sur chaque fiche est mise à jour par notre équipe. Elle est confirmée définitivement au moment de votre demande, en fonction du stock réel et de la quantité souhaitée.","Disponibilité",60,{"id":404,"question":405,"answer":406,"category":375,"sort_order":407,"is_active":12,"created_at":15,"updated_at":15},"00000006-0000-4000-8000-000000000007","Vendez-vous aux professionnels et aux particuliers ?","Oui, aux deux. Les professionnels commandent en volume, les particuliers peuvent commander de plus petites quantités. Indiquez simplement la quantité souhaitée dans votre demande.",70,{"id":409,"question":410,"answer":411,"category":375,"sort_order":160,"is_active":12,"created_at":15,"updated_at":15},"00000006-0000-4000-8000-000000000008","Peut-on acheter en grande quantité ?","Oui. Pour les volumes importants, précisez la quantité et l’échéance souhaitée dans votre demande : nous vous répondons avec les conditions applicables.",{"id":413,"question":414,"answer":415,"category":375,"sort_order":416,"is_active":12,"created_at":15,"updated_at":15},"00000006-0000-4000-8000-000000000009","Comment passer une commande sur WhatsApp ?","Depuis n’importe quelle fiche produit, le bouton « Commander sur WhatsApp » ouvre une conversation avec un message déjà rempli (nom du produit, référence, quantité). Il ne vous reste qu’à préciser la quantité et à envoyer.",90]